Terms of Service
These Terms govern the conditions of use for the WEIZON SaaS service provided by WaterEyes Inc.
Effective Date: 2026-01-01
Article 4. Fees and Payment
| Plan | Monthly Fee (per facility) | VAT | Max Accounts |
|---|---|---|---|
| Basic | ₩500,000 | VAT excl. (10%) | 5 |
| Standard | ₩1,300,000 | VAT excl. (10%) | 10 |
| Premium | ₩2,500,000~ | VAT excl. (10%) | Unlimited |
- Invoices are automatically issued on the designated date each month (1st, 15th, or 25th).
- Payment is due within 15 days of the invoice issue date.
- A 10% discount applies when annual billing is selected.
Article 5. Plan Changes and Cancellation
- Plan changes (upgrade/downgrade) are allowed only once per day.
- For upgrades, the prorated difference for the remaining period is calculated and added to the current month's invoice.
- Cancellation takes effect at the end of the current subscription period.
No charge applies if canceled during the free trial period. If no cancellation request is made before the trial ends, it automatically converts to the selected plan.
Article 7. Service Level Agreement (SLA)
| Plan | Monthly Availability | Support Response Time |
|---|---|---|
| Basic / Standard | 99.5% or higher | Email (2 business days) |
| Premium | 99.9% or higher | Dedicated channel (4 hours) |